Welcome, Guest Login

Support Center

Nebula 300: How to reset your router

Last Updated: Aug 21, 2015 03:11PM COT

This article apply for the Nebula 300.

There is two ways to reset your router, "SOFT RESET" and "HARD RESET" please follow this steps below:

There are two available option to do a "SOFT RESET" to your Nebula 300.

OPTION A: Press the "RESET" button in the back of your Nebula 300 for 30 seconds. This will do a soft reset. Also apply in the moments you can´t access the main web page of the router. 

OPTION B: Connect your Nebula 300 to your computer or laptop using one end of the Ethernet cable (RJ-45) to any LAN Port available in the router, and the other end to your Ethernet Port in the computer.

Open your default browser, in the search bar, type the IP Address to access the main page of the router. When you are at the main page, type the password "admin" if you have not change it. Then select the blue underline word "Advanced".


Go to "TOOLS" then select the Tab "RESTORE TO FACTORY DEFAULT" the click the option "Restore to Factory Default" to perform the soft reset.

Steps to do a "HARD RESET" to the Nebula 300: 

1. Press the "RESET" button for 30 seconds.
2. Disconnect the Nebula 300 from the "Outlet or Power Cord" then press for 30 seconds the "RESET" button again.
3. Connect the Nebula 300 to the "Outlet or Power Cord" and press the "RESET" button again for 30 second.


Contact Us

  • Email Us
  • Live Chat!
[email protected]
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
Invalid characters found